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Helping Inmates and Their Families With Trusted Resources

Staying connected with incarcerated loved ones can make a meaningful difference for both inmates and their families. JailAid provides helpful resources, affordable communication solutions, and support services designed to strengthen family connections, reduce stress, and encourage successful reintegration into society.

Locate An Inmate

Use our inmate locator to quickly find loved ones in jails and correctional facilities nationwide.

Save Money On Jail Calls

Staying connected should not be expensive.

Send Mail To Inmates

Brighten an inmate’s day by sending postcards, letters, and approved mail.

How To Contact An Inmate Section

Staying connected with an incarcerated loved one is important for emotional support, family relationships, and successful rehabilitation. JailAid helps simplify the inmate communication process by providing resources that make inmate phone calls more affordable and easier to manage.

Popular Inmate Calling Service Providers

The following companies may help families save money on inmate phone calls:

GlobalTel.com
Securtel.us

Facility-Approved Communication Providers

Before using a cost-saving inmate calling service, most facilities require families to first register with an approved inmate phone provider such as:

SecurusTech.net
GTL.net (ViaPath)
A family brought together having fun on the couch.
A woman talking with her loved one in prison.

How To Lower Your Jail Call Costs Section

Staying in contact with an incarcerated loved one can quickly become expensive due to facility fees, long-distance charges, and per-minute billing structures. JailAid provides helpful guidance on how families can reduce these costs while maintaining consistent communication and support.

One of the most effective ways to lower jail call costs is by combining two services: the correctional facility’s required phone provider and a supplemental inmate calling service. The supplemental service typically provides a local phone number that the inmate can dial, which is then routed to your long-distance number at local call rates. This simple setup can significantly reduce overall calling expenses.

How Much Do Inmate Calls Cost?

The cost of inmate phone calls varies depending on the facility, location, and type of call. In some cases, long-distance jail calls can reach up to $14 per minute, making regular communication difficult for many families.

Supplemental inmate calling services, such as GlobalTel or SecurTel, help reduce these costs by assigning a local number that the inmate can call instead of a long-distance line. This can lower per-minute rates and make ongoing communication more affordable.

How To Send Mail To An Inmate Section

Sending mail is one of the most meaningful ways to stay connected with an incarcerated loved one. Correctional facilities have strict mail policies to ensure safety and security, which can sometimes delay delivery, especially for sealed letters that must be opened and inspected before reaching inmates.

Postcards are often a faster and more convenient option. They are typically processed more quickly and are easier for families, including children and busy relatives, to send on a regular basis.

Inmate Mail Services

JailAid highlights trusted resources that help simplify inmate mail communication, including:

Jail Mail Postcards

Inmate Family Assistance and Support Groups

Beyond mail and communication, many families benefit from community support. Hundreds of faith-based, civic, and nonprofit organizations provide assistance to families with incarcerated loved ones.

These groups may offer support with:

  • Counseling and emotional support
  • Reentry planning and preparation
  • Employment resources
  • Housing assistance
  • Family and community reintegration programs

JailAid is actively building a directory to help families find both local and national support services, making it easier to access the help they need during and after incarceration.

A little girl writing a letter to an inmate in a US prison.
Reduce recidivism for former inmates.
Connect to available inmate help resources.
Educate inmates and families on how to use available resources.
Locate inmates in the USA.
Lower jail call or inmate calling costs.
Protect family relationships while an inmate is in prison.